The present conditions do not apply to business and professional customers. Article 1: Price The prices of our products are quoted in euros including all taxes except cost of processing and shipment. They can be changed at any time but the products will be charged with the price that was displayed at the time of the order.The products remain the property of Asiastyle-discount.fr until full payment of the price. Article 2: Availability of products Our product offering and pricing is valid only within the limits of available stocks, and so they are visible on the site. In the event of unavailability of Product: insufficient stock or delay of supply from our suppliers, consumers will be informed as soon as possible. The order will be automatically cancelled by our services and the customer will be repaid within a maximum of 30 days. Article 3: Order The order is carried out on the website http://www.asiastyle-discount.fr/ or by phone from Tuesday to Saturday from 9.30am to noon. Contractual information is presented in French and your order will be a confirmed by e-mail not later than the time of delivery. Asiastyle-discount.fr reserves the right to cancel or refuse any order from a client with whom there is a issue regarding payment of a previous order. Article 4: Validation of the command and general conditions of sale The client confirm to have read and accepted these terms and conditions before placing his order. By ordering any of our products you fully accept these terms of sale. Article 5: Payment Payment may be made: - by credit card: Carte bleue, Visa and Mastercard,
- by online payment Paypal,
- by bank transfer to our bank account.
Payment to 3 times free of charge by credit card: A payment by credit card to 3 times free of charge is available on the website from all purchase over 150 euros. In this case, your order will be validated and charged with the first deadline on the day of registration of your order.
- The second speed will take place 30 days after the first deadline.
- The third speed will take place 60 days after the first deadline. Article 6: Secure Payment. Payment by credit card Visa and Mastercard: The payment by credit card is carried by the secure server SPPlus from our bank partner Caisse d'Epargne. The transaction between you and the Caisse d'Epargne, is entirely encrypted and secure (SSL - Secure Socket Layer). The banking information that you give and which is encrypted on your own computer, do not appear clearly on the Internet. No credit card number is stored in asiastyle-discount.fr and we have no way to access such information. After the bank validated your payment, we will begin to process your order. Online Payment Paypal: You will automatically switch to the secure Paypal Server. Then you can pay with your paypal account or use your credit card if you are not a member of Paypal service. Payment by bank transfer on our behalf: You can also pay by bank transfer. You only need to select this mode in the interface "Your payment' at your command. Our banking information (IBAN) are available on the website. Any costs incurred related to this transaction are fully and exclusively the customer's expense. Your order is then reserved for 8 days. After this delay and without receipt of payment, it will be cancelled. On receipt of the transfer (found in our bank accounts), we will begin to process your order. The company OPIUM DK France reserves the right to suspend any order and delivery in case of denials of payment by credit card from the agencies officially accredited or in the event of non payment. As part of this audit, it may also be requested from the customer to send a fax to society OPIUM DK France a copy of an identity document and a proof of address. The order will be valid only after receipt and verification by our services parts delivered. Article 7: Participation in shipping costs - Terms Delivery Shipping costs : A participation to the shipment costs is billed to the customer depending on the weight of the pagkage. Delivery rates for France: Your package is - less than 2 kgs, fees are 4 €
- between 2 kgs and 4 kgs: 6 €
- between 4 kgs and 6 kgs: 8 €
- between 6 and 10 kgs: 10 €
- up to 10 kgs: 15 €
- Free for any orders over 150 €
Free shipment in France if your order is over 150 euros. Delivery rates for European Union, Switzerland and Norway: Your package is - less than 2 kgs, fees are 12 €
- between 2 and 4 kgs : 16 €
- between 4 and 6 kgs : 21 €
- between 6 and 8 kgs : 26 €
- between 8 and 10 kgs : 32 €
- between 10 and 15 kgs : 38 €
- between 15 and 20 kgs : 43 €
- between 20 and 25 kgs : 48 €
- between 25 and 30 kgs : 53 €
Delivery in France with Colissimo 48H: The products are delivered to the address given by the consumer on the purchase order and only in metropolitan France, Corsica, Monaco. For shipments to France, we use the Colissimo service of the Post Office, which provides an average delay of delivery of 48H. As soon as we proceed to a shipment, we inform you by email of its departure and scheduled delivery date. Delivery in European Union, Switzerland and Norway with Colissimo International: For shipments to the 27 countries of European Union, Switzerland and Norway, your package will be delivered by Colissimo International. As soon as we proceed to a shipment, you will be informed by email of its departure and scheduled delivery date. Please note that furniture are not available for purchase in European Union, Switzerland and Norway. We disclaim any responsibility for the longer delivery times due to the carrier, particularly in cases involving loss of goods or strike. Article 8: Satisfaction Guarantee HAPPY The guarantee "HAPPY" is a free guarantee that applies automatically to any order placed on the site. It includes a set of services and commitments to the customer and a procedure on returns. "HAPPY" guarantee includes the following elements: The treatment of the order is carried out by our services within a maximum of 72 hours worked from the validation of payment (payment received and cashed). The package is then submitted to the Post for a shipment. The customer has a period of 10 days to return, at its own expense, products that do not suit him. This period starts from the date of delivery of the consumer's order. If this deadline expires on a Saturday, Sunday or a holiday or day, it is extended until the first business day following. Any return for a refund or exchange has to be reported in advance to the customer service of the company by mail : info.asiastyle@gmail.com with your name and surname and your customer number on the invoice attached. You will then be given a RMA number to be indicated in your package. It will be returned by the Post to the following address: Asiastyle-discount - Customer Service - 17 Rue Balzac 26000 Valence - France. Only products in their original packaging, complete and intact, and in perfect condition for resale will be taken back. Any product that has been defaced, or whose original packaging has been damaged, will not be refunded or exchanged.
The customer has the right to withdraw without penalty, except the cost of return. In the case of the exercise of this right, the consumer has the choice to either seek a refund or exchange of the product. In the case of a refund, the company undertook to do so within a maximum period of one week. In the case of an exchange, the re-shipment will be at the expense of consumers. The consumer will then be reimbursed by credit to his bank account (Account number of the customer is also required). Article 9: Returns Policy A - Returns under the guarantee HAPPY On receipt of his order, the customer has 12 days to return the product and ask for an exchange or refund. The modalities of return under the guarantee HAPPY are described in the preceding paragraph Article 8: Satisfaction Guarantee HAPPY To be accepted, any return under the guarantee HAPPY must be reported first to customer service of Asiastyle-discount, within a maximum of 10 days. B - Returns after a refusal to accept from the customer We ask customer to verify the status of the package. If it is damaged or open, you must refuse the package and inform us within 3 days of receipt (see "Contact Us" on the website). If the deliverer is La Poste, you must request a statement spoliation at the refusal. Following receipt and acceptance of your package by our services and according to available stock, we will send you the products initially ordered or you can ask for a refund. For products over 30 kilos:
Upon delivery, in the presence of the driver, before signing the delivery and accepting the package, you should check the condition of the package and your products. In case of damage observed, you must make reservations on the delivery. It is therefore essential that you describe in as much detail as possible the state of the packaging and / or your product. (Ex: sounds of breakage, open packages...). You should also confirm these reserves by mail at the latest within 48 hours after receipt of the articles, and transmit a copy of this letter to our services: Asiastyle discount - Customer Service - 17 Rue Balzac 26000 Valence, France. To be accepted, you must report your refusal to accept the package first to the Customer Service and within a maximum of 3 days. C - Returns after delivery error In the case of a mistake on the product delivered by the company, you must inform within 3 working days customer service by mail info.asiastyle@gmail.com or by phone Tuesday through Saturday from 9:30 am to noon. The package will be returned to us intact as a whole and in its original packaging, by the Post at the following address: Asiastyle-discount - 17 Rue Balzac 26000 Valence, France.
The postage will be at our expense, and will be reimbursed by credit to your account within a maximum period of 15 days following receipt of the package by our services. Following receipt and acceptance of your package, and depending on the stock available, we suggest you either a new shipment of the products initially ordered or a refund. To be accepted, any return after delivery error will have to be reported first to Customer Service, within a maximum of 3 days.
Article 10: Law and Protecting your personal data
This contract is subject to French law. In case of dispute or claim, the consumer will address priority to OPIUM DK France to get an amicable solution. In case of dispute, the French courts shall have sole jurisdiction. Any information requested from the consumers are required to treat his order and may be given to the contractual partners of OPIUM DK France involved in carrying out this order. In accordance with the law and Freedom of 6 January 1978, you have a right to access and rectify any personal data. For that, you can send us an email info.asiastyle@gmail.com or by mail to Asiastyle discount - Customer Service - 17 Rue Balzac 26000 Valence, France. |
